Tellfully

HVAC SERVICE REQUESTS

“It’s not cooling.”
Get the rest of the
HVAC service request.

Let visitors explain what their heating or cooling is doing, in their own words. Tellfully’s optional voice assistant fills your service request form and asks for what’s missing. Visitors review and submit it themselves.

Try the HVAC demoApply for 60 days free →Set it up on my form →

No signup to try the demo. Visitors can speak or type.

Juniper Ridge Heating & AirIllustrative example · Sample details
“Our AC is running but blowing warm air. It’s a heat pump, and we’d like someone tomorrow if possible.”
What’s happeningRunning, but blowing warm air ✓
System typeHeat pump ✓
Requested visitTomorrow, if possible ✓

THE NEXT QUESTION“Is it affecting the whole home, or only some rooms or floors?”

The problem, the system and the timing, captured. One useful question to go.

Your website.Your service request form.A more useful first call.

FROM ONE WARM BEDROOM TO A NEW SYSTEM

Start with what the system is doing.

Visitors describe what they notice. Your technicians bring the expertise. Collect the context your team uses to plan the first call.

01 / REPAIRS

“The AC is blowing warm air.”

Ask what the system is doing, what kind it is and whether it affects the whole home. Capture the visitor’s observations; your team decides what they mean.

SymptomsSystem typeAffected area
02 / REPLACEMENTS

“Our furnace is about 20 years old.”

Collect the current setup, why the visitor is thinking about replacing it and when they’d like the work done. Your team confirms sizing, options and pricing.

Current systemPreferred timing
03 / MAINTENANCE

“We’re due for a tune-up.”

Ask which systems need service and when a visit would suit the visitor. Your team confirms the appointment through your usual process.

Systems to serviceVisit window

TRY THE VISITOR’S SIDE

Try an HVAC conversation.

Describe the problem the way a homeowner would. Watch the details fill in, then see what the assistant asks next.

HVAC service requestHow it works ↓

Imagine your air conditioning is blowing warm air.

Try this scenario, or describe a heating or cooling problem of your own. Watch the details appear as you answer.

No signup. Nothing is sent to a business.

Voice uses your microphone and is processed by Google Gemini. Tellfully doesn’t store your audio. Use made-up details.

Use made-up details. Demo conversations expire after 30 minutes and stay out of business lead inboxes.

FITS THE WAY YOU ALREADY WORK

Keep your form.
Make it easier to answer.

Tellfully adds an optional voice assistant to supported website forms. Your team keeps its existing submission process.

  1. 01

    Connect your HVAC service request form.

    Enter your page URL, select the form, and check the supported fields. Include the system and symptom details your team asks about on the first call.

  2. 02

    Try a few visitor requests.

    Test a no-cooling repair, a replacement and a tune-up. Check the answers, publish, and add the supplied code to your page. Custom forms may need developer help.

  3. 03

    Visitors review and submit.

    The conversation fills supported fields. Visitors check the answers and use your original submit button. Test that the request reaches your usual inbox or system.

BEFORE YOU PUT IT ON YOUR SITE

Questions from the HVAC side.

Will it bring more HVAC calls to my website?

No. Tellfully doesn’t sell leads or bring traffic. It helps visitors who are already on your site explain the problem and complete your service request form.

What if a visitor doesn’t know what kind of system they have?

They can say they’re not sure. Make the system-type question optional or accept an unknown answer. Your team can confirm the equipment on the call or at the visit.

Can one form cover repairs, replacements and maintenance?

Yes. Set up your form’s fields and questions around the services you offer. A visitor asking about a replacement can describe the current system and their timing; a tune-up request can name the systems that need service.

Does it diagnose the problem or tell visitors what to do?

No. Tellfully records what the visitor describes. It doesn’t diagnose equipment, suggest repairs or give safety instructions. Keep your own emergency guidance and phone number visible on your page.

Will it send a technician or confirm a visit?

No. Tellfully records the visit time the visitor asks for, and your team confirms availability and pricing. On your existing form, it doesn’t book or confirm appointments. It does not dispatch emergency service.

Can visitors type instead of speaking?

Yes. Voice is optional. Visitors can type in the conversation or fill in your original form, and they review the answers before submitting.

Do I have to replace my website form?

No. Tellfully adds an optional voice assistant to supported forms. Your fields, submit button and delivery stay in place; custom forms may need developer help. Check compatibility.

CHARTER MEMBERS · HOME SERVICES

Use Tellfully free for 60 days.

We’re inviting 15 home-services businesses to try Tellfully on the quote form they already have, with setup help and a direct line to the founder. Applications close November 22, 2026.

Apply for 60 days free

BEFORE THE FIRST CALL

Hear what the system is doing
before you call back.

Set it up on my HVAC formTry the demo first →

No payment card needed to create an account.